Family Medicine of Mechanicville respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, contact us, or otherwise interact with us online or offline.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Company or organization name
- Information submitted through contact forms, appointment requests, newsletter signups, intake forms, or other website forms
- Any other information you choose to provide
We may also collect certain non-personal website usage information automatically, such as browser type, device type, pages visited, referring website, general location information, and website activity data.
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Provide requested products, services, appointments, or consultations
- Send updates, reminders, or service-related communications
- Send email newsletters or marketing communications, when you have opted in
- Improve our website, services, and customer experience
- Analyze website traffic and user behavior
- Maintain the security and functionality of our website
- Comply with legal or regulatory obligations
- Email Communications
If you provide your email address, we may use it to respond to your inquiry or send you information related to our services. If you opt in to receive marketing emails or newsletters, you may unsubscribe at any time by clicking the unsubscribe link included in those emails or by contacting us directly.
SMS/Text Messaging
When you provide your phone number through our website, contact forms, appointment request forms, intake forms, or other communication channels, we may use that number to contact you regarding your inquiry, appointments, services, account-related matters, or other information you have requested from us.
By providing your phone number, you may consent to receive SMS/text messages from Family Medicine Of Mechanicville. Message frequency may vary. Message and data rates may apply.
We may collect phone numbers when individuals:
- Complete a form on our website
- Request an appointment, consultation, or service
- Contact us by phone, email, or online inquiry
- Opt in to receive text message communications
- Provide information during registration, intake, or customer service interactions
Phone numbers are used only for legitimate business communication, such as appointment reminders, scheduling, follow-up communication, service-related updates, customer service, or responding to inquiries.
You may opt out of receiving text messages at any time by replying STOP to any message. You may also contact us directly at staff@drbfamilymedicine.com to request removal from SMS communications. For help, reply HELP or contact us at staff@drbfamilymedicine.com.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, or share your personal information, including phone numbers, with third parties for their own marketing purposes. Information may only be shared when necessary to provide our services, comply with legal obligations, protect our rights, or operate our business systems, such as secure communication platforms or service providers acting on our behalf.
Website Analytics
We may use tools such as Google Analytics or similar services to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the site, browser type, device type, and general geographic location. This information helps us improve website performance, content, and user experience.
You may be able to adjust your browser settings or use available browser tools to limit certain types of tracking.
Cookies and Tracking Technologies
Our website may use cookies, pixels, or similar tracking technologies to improve functionality, analyze website traffic, remember preferences, and support marketing or advertising efforts.
You can set your browser to refuse cookies or notify you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.
How We Share Information
We do not sell personal information.
We may share information with trusted service providers who help us operate our website, manage communications, provide services, process forms, analyze website performance, or support business operations. These service providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information when required by law, to protect our legal rights, to prevent fraud or abuse, or to protect the safety of our users, customers, staff, or others.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Data Security
We take reasonable steps to protect personal information from unauthorized access, disclosure, alteration, or misuse. However, no website, email, online form, or electronic system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and maintain business records.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.
Your Privacy Choices
You may contact us to:
- Request access to the personal information we have about you
- Ask us to correct or update your information
- Request removal from email or SMS communications
- Ask questions about how your information is used
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Address​
242 South Central Avenue
Mechanicville, NY 12118
Email Us
staff@drbfamilymedicine.com
Call Us
518-664-4185